Rachel has a great depth of knowledge regarding the ESFA funding rules relating to LSF1, the processes and documentation she implemented with her team led to a 0% error rate during an internal audit.

Rachel is an expert in her field. Anything she doesn’t know about Functional Skills and SEND are not worth knowing! She had a huge impact on learners at QA Ltd. Rachel implemented policies and processes which improved achievement rates for learners who declared a need by over 10%. Rachel did all of this whilst building positive relationships with a range of stakeholders.